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FAQ

This page is a user guide board.

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제목 Q. Which conditions would be acceptable for return or refund?
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작성일 2017-03-23 16:56:08
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A. There are some notification that can applicable for return or refund.


1. Returns after 14 days from the date when you received items will not be accepted.

2. The item isn’t damaged or wrong.

3. Only change the mind (cannot exchange) : If it can, customer should pay the shipping fee on the first shipping fee +

return shipping fee.

4. Free gifts or samples should be unused, and should be sent with items for a refund.

(If you use the free gifts or samples, we will deduct a refund)


Head office Address: 1791 Gyeonggi-daero, Gyeonsan-ri, Jinwi-myeon Pyeongtaek-si, Gyeonggi-do

Our CS center hours are Monday-Friday 10am to 7pm, excluding national holidays.

Lunch : 13:00pm tp 14pm. 

We will respond to every customer as quickly as possible!





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